Product help
Pairing your AI Droplet, prompts, credits, downloads, dashboard access, and workflow setup at dash.boothcreative.co.
Booth Creative
Support
Contact Booth Creative for help with AI Droplet and the dashboard at dash.boothcreative.co. We typically respond within one to two business days.
Billing and refunds
Receipts, duplicate charges, failed payments, auto-refill, refund requests, and Stripe customer portal access. See also our Billing & Refund Policy.
Privacy requests
Access, correction, deletion, or export requests for account, device, prompt, image, or log data.
Security
Suspicious account activity, suspected vulnerabilities, or unauthorized access to an account or paired device.
Downloading your AI Droplet
Download your AI Droplet Windows app only from https://dash.boothcreative.co/download. Booth Creative distributes the file, which is signed by Justin Valle using Microsoft Azure Trusted Signing. McAfee or Windows may still show a warning the first time a new download is seen.
If you trust Booth Creative and the address is correct, Windows may offer More info and then Run anyway. If anything looks unexpected, stop and email justin@boothcreative.co before running the app.
How to contact us
Email info@boothcreative.co.
Include your account email, a clear description of the issue, and approximate dates or charge amounts for billing matters. Screenshots help. Do not send full card numbers, passwords, API keys, or other secrets.
For security or privacy requests, use the subject line Booth Creative Security or Booth Creative Privacy so we can prioritize triage.